Join Date: Mar 2011
Location: Mid Hudson Valley, NY (USA)
Re: Alignment at 30k?
I thought I'd throw this in, as it has the alignment specs for the 2014/2015 FWD Sienna. Remember that the AWD has a different rear suspension, so it's not a direct compare, but provides a point of reference. I removed the VIN and service record from the top.
At around 30k I noticed that my front left strut was wet, and by 38k it was a gusher. Thanks to a Platinum plan, it was covered (around $700). But the fun part of the story was when the service mgr called me with the 'good news bad news' part. "Your struts are a covered repair, but the alignment is not. That will be $100 please."
I called BS... The shop manual for a strut suspension clearly calls for an alignment as part of the repair, as the strut itself is the hypotenuse of the triangle! He swallowed hard, and told me the van would be ready by 4 PM. I'll never understand why they attempt these games.
Current: '15 Sienna Limited Premium (FWD), '14 Subaru Outback, '13 Honda CRV AWD.
Past: '08 Sienna LE (FWD), '02 Subaru Outback, '02 Honda Odyssey EX