[tiger150mc]

I just purchased used 2007 Toyota Sienna from a original owner(Portland,OR),
And found out the both power sliding doors not working properly.
(Both doors are not opening by the remote, I have to manually pull the lever and push it. But it closes OK.)

So, I was researching how to repair these, and found this thread.

According to the Warranty Enhancement Letter, my car's Vin is in the range.
(it was purchased from original owner, 10/05/2007, current odometer reading is 93,000 miles)

Since I am the second owner, I am not sure that I can still use the warranty.

It was a memorial day weekend, so I haven't register the car at the DMV yet.

Should I contact the original owner to check this out?
or Does the warranty follow with the car, so that I can process this after I register the car under my name?

 

[fibber2]

I just read thru the letter and there's no specific mention about first owner / subsequent owner restrictions. However, recheck the dates... POL12-02 (ZTS Warranty Enhancement) is good for 9 years / 120k miles from in-service date). 12/5/2007 plus 9 = 12/5/2016.

 

[SueBeeHoney]

It's a shame that Toyota is not supporting this repair across the board, regardless of miles/date. These vehicles are still out there for sale with the defective door cables that have not been repaired. I have one of them. I bought it last year and it was already past the point of this extension covering anything on several points (not original owner, mileage too high, etc).

Door #1 cable broke 2 months after I bought the van. Door #2 cable broke this weekend. I've had the cables cut & removed and now I have manual doors, which I'm ok with, but annoyed at. I don't foresee spending $1k - $2k to fix them on a 13-yr-old vehicle with 145,000+ miles on it. I'll just deal with it. Maybe if I win the lottery...LOL

 

[snarkyboomer]

The dealer can give you the in-service date (i.e. the day the vehicle was first sold). The warranty coverage is 9 years after that date. The dealer can access that info in the Toyota Technical Information System (TIS) by VIN. This is the same system I downloaded the dealer letter from.

So with a Sienna that I just pruchase used 2005 which brings it to twelve years in service and 157000 miles.. I am in the SOL group on this one. The doors are a pain and stick even when you manually pull them.

 

[fibber2]

To their credit, Toyota did offer an extended warranty on these doors. Unfortunately, no extension lasts forever.

Fortunately, there is plenty of helpful "How To" guides on this board for the replacement of the cable spool and the little motors for the actuators. The total cost is pretty modest, but it does take a bit of time, moderate mechanical skill and some decent tools.

Offer to cut your neighbor's lawn in exchange for an hour or two of their time! Bartering seems to be a lost art, but perhaps you can revive it....

 

[snarkyboomer]

This program is just starting up, so I would give it time to work through the dealer system. I posted a letter you would normally not see. The CSP would normally not be visible to owners until the letters arrive, so I do not view individual dealer ignorance as unusual. I think the first thing to check is whether your vehicle is displaying the problem symptoms or not.I checked the VIN for the 2006 we used to own and got the following from TIS:

New to all this and the Sienna.. what is TIS?

 

[fibber2]

Toyota Information System. You can get (for a fee) the same information that the dealer technicians receive.

https://techinfo.toyota.com/techInf...urce_url=https%3A%2F%2Ftechinfo.toyota.com%2F

 

[pfitzwater]

I just purchased a 2005 LE with similar problems. The passenger side sliding door (only one with power) will open/close automatically by pulling the handles but it looks like the lower front bracket binds when using the button or remote. What seems to be the issue with these doors? spending $2,100 for the dealer to fix is my only option?

A quick google search and I found some videos of the problem. You can purchase the actuator motor for about $100.
here is the video I found of my specific problem

I hope its ok to post YouTube videos

 

[Kleeeniks]

What if my van is over the 120K miles? The problem has existed in my van for a long time and the door will not even work manually. But of course, now that it's covered, I am way over the 120K. Any chance they will still cover it? And why would mileage have anything to do with it anyway?

 

[blah415]

What if my van is over the 120K miles? The problem has existed in my van for a long time and the door will not even work manually. But of course, now that it's covered, I am way over the 120K. Any chance they will still cover it? And why would mileage have anything to do with it anyway?

You gotta call the dealer. if your doors dont open, but the cable below the rear quarter window. Both my doors work. I paid 300-400 for replacements. i have kids and i need the power sliding doors. always going in / out for activities.