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2005 Sienna Power Door - Weakened Hinge???

33279 Views 35 Replies 20 Participants Last post by  Garydee
I have a 2005 Sienna with 42k miles. It has the dual power sliding doors. The drivers side door seem to stick and will not close about 50% of the time when using the power close feature.

I took it to the dealer and they came back and said it has a "weakened ceneter Hinge". I purchased a Extended warranty thru Toyota at the time of purchase. They called the warranty company and were informed this was not covered and would be $700 to fix???!!

Anyone have a similar experience? i seached the forums and googled this and found 1000's of people with similar issues.

Is this a known issue with the door? if so , why is Toyota not standing behind thier product. Our car has been in no accidents and the drivers side door is opened only half as much as the passanger side door, will this defect appear on the passenger side as well?

do I need to go thru Toyota Corp to get this fixed?

thanks for any advice.
Jeff
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I called the customer care line, they are looking into weather to treat this as an "out of warranty" repair. I am not holding out too much hoipe though. the reason I got a Toyota was because of the quality and the fact that they stand behind thier products.
i am pretty sure its a Toyota VSA, i will check the paperwork tonight. the funny part is the guy at the sefice desk said he has seen hinges that are worse than mine where the door actually scrapes the side of the van when opening and closing.
ok, looked at the warranty, its a Toyota VSA. and covered everything except about 20 things, one being the hinges!!! I am working with toyota, the car has low miles and has not been abused. i think this might have been a manufacturer defect. hopefully they stand behind thier product.
1 - 4 of 36 Posts
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