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2005 Sienna Power Door - Weakened Hinge???

33278 Views 35 Replies 20 Participants Last post by  Garydee, 
J
I have a 2005 Sienna with 42k miles. It has the dual power sliding doors. The drivers side door seem to stick and will not close about 50% of the time when using the power close feature.

I took it to the dealer and they came back and said it has a "weakened ceneter Hinge". I purchased a Extended warranty thru Toyota at the time of purchase. They called the warranty company and were informed this was not covered and would be $700 to fix???!!

Anyone have a similar experience? i seached the forums and googled this and found 1000's of people with similar issues.

Is this a known issue with the door? if so , why is Toyota not standing behind thier product. Our car has been in no accidents and the drivers side door is opened only half as much as the passanger side door, will this defect appear on the passenger side as well?

do I need to go thru Toyota Corp to get this fixed?

thanks for any advice.
Jeff
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T
Sorry about the bad door. :eek: :mad: :( ??? :'(

Just double-checking.....

Are you sure you purchased a TOYOTA factory-backed Platinum (or Gold) Vehicle Service Agreement (VSA)....more commonly referred to as an "extended warranty"?? A true Toyota VSA is actually issued/administered/underwritten by Toyota Financial Services (TFS)/Toyota Motor Insurance (TMI)....or something like that.

Some dealers ALSO sell their own "dealer-backed" and/or 3rd-party "extended warranties". Just because it was purchased at a Toyota dealer doesn't mean the warranty is covered by "TOYOTA".

If a true Toyota VSA, I am surprised and SHOCKED that they would deny this coverage. I would get an EXACT reason as to WHY it is denied. Next, I would review my warranty paperwork that lists what is specifically excluded from coverage. Proceed from there...

And maybe try a different dealer, or maybe escalate the issue up the chain at both the dealership and Toyota. Some dealers may like warranty work, others don't. It just depends upon how much time/energy they have to expend and the payback they can get on it.

Let us know...

YMMV.
Good Luck!! 8)
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T
wow....scary....I'm going to have to take a good look at mine too (VSA + hinges). :eek: :eek: :mad: ??? :'( :-\
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