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My van is 2012 Sienna Limited das dual screened DVD entertainment system. The remote controller that operates the rear DVD system stopped working. I verified that its IR emitter doesn't work. Then, I purchased an OEM remote control from eBay. When I try to operate the rear DVD display using the remote, the display turns to black and displays ”Rear System Locked.” After few seconds it resumes playing the video content. How do I fix it?
Thanks in advance for your kind help.

OEM remote bought from eBay looks and feel identical to the original.
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This is the ”Rear system locked” message
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The screen works if controlled from the front.
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Rear display is on
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"Rear System Lock" is under General Settings in the in-dash system in my 2014 Sienna Limited. Perhaps it got inadvertently set to Off.

Edit: The owners, maintenance and navigation/video manuals for your Sienna can be downloaded from the owners section of the Toyota website. I find it much easier to search for information in them that to find it in the hard copy manuals.
 
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