[401jay]

I posted this in the Gen 4 Maintenance forum 5 days ago with zero interaction, so posting here to see if anyone can relate.

Just picked up our new ‘23 Platinum w/HUD.

noticed a strange line of distortion in the Windshield about 4-6 inches above the dash. Is extremely annoying. Was not a dealbreaker as I figured the windshield can be replaced. Now I’m seeing that the Platinums may have a special polarized windshield to accommodate the HUD display.


I’m also seeing that this has evidently been a problem with siennas for a while? Anyone have any input or experience getting a new windshield under warranty? I know I’m not crazy because I brought it home and my wife noticed it without me saying anything.

help!

update: took the van to the dealership first thing Monday morning and they said they’ve experienced this with Tundras. They called someone from the state-wide Toyota service team to come down next week and take a look at it. So at least we’ve got movement towards a new windshield.

 

[Ty01]

I posted this in the Gen 4 Maintenance forum 5 days ago with zero interaction, so posting here to see if anyone can relate.

Just picked up our new ‘23 Platinum w/HUD.

noticed a strange line of distortion in the Windshield about 4-6 inches above the dash. Is extremely annoying. Was not a dealbreaker as I figured the windshield can be replaced. Now I’m seeing that the Platinums may have a special polarized windshield to accommodate the HUD display.


I’m also seeing that this has evidently been a problem with siennas for a while? Anyone have any input or experience getting a new windshield under warranty? I know I’m not crazy because I brought it home and my wife noticed it without me saying anything.

help!

update: took the van to the dealership first thing Monday morning and they said they’ve experienced this with Tundras. They called someone from the state-wide Toyota service team to come down next week and take a look at it. So at least we’ve got movement towards a new windshield.

I have the 2023 XLE with no HUD and no distortion. Thinking it is a HUD thing. Best of luck

 

[Chubbysumo]

the windshield in my 2020 highlander hybrid platinum has the same polarization for the HUD, and there was no real way to tell where the line was unless its in bright sunlight, and there is no distortion either. sounds like the windshield has a defect.