I will add: ONE reason I seleted the Sienna over others, is, when I was visiting another city, I stayed in a Hotel. Outside a lady had a newer Sienna, and she was obviously waiting for others. So, I spoke to her. SHE worked for the Post Office, and apparently retired there. She worked part time hauling people back and forth to airport from the Hotel. She explained that people always want to ride in the Sienna vs other cars, because its super comfortable. She says several ASK for the Sienna to transport them. Since "comfort" was high on my priority list, along with safety, this talk convinced me to get a Sienna. If I am considering a car, I often ask owners of one at the car wash or, wherever people are willing to speak about their car. The car wash is a great place, because, people who love their car often wash it frequently, like me. I have an unlimited monthly car wash membership, and usually wash it and vacuum it at least once a week, more often twice, or even 3x per week if it gets dirty. So I ask people about their cars as they are drying them off. You learn a lot. People will speak to you who would not necessarily post a review. Not everyone wants to do reviews. And, they will tell you exactly what they dont like about the car.
One Sienna owner said she "hated" the rear fold down DVD player system (it was a very high trim level, no doubt over 50k). She said it did not work, and the dealer was unable to make it work. Some tech issue. I did not get the expensive fold down DVD player system, but I did have one in an Escalade I bought a couple years ago. (No the Escalade was not new..they are over 100k new when well equipped). I had trouble with the Escalade fold down dvd player, but, a trip to the Caddillac dealer in Cincinatti resulted in a very experienced pro telling me how to make the thing work.
He explained the fold down dvd player's in Escalade are not made by Cadillac..and over the years, several companies made those for Caddy. And, making them work varied with the company which made them. My guess is that Toyota does not make DVD players, either.
The car wash Sienna lady said she loves the van, but bought a portable DVD player for the kids in the back, and they are happy with that. However, she was not happy that she paid over 50k and did not get a working dvd player. This said, she loved the rest of the van. Almost everyone who owns a car knows its glitches, and they all have em..when you own them long enough.
I especially like it when owners tell me what they "dont" like about the vehicle. Then, I can decide if that is important. And a fold down built in dvd player was a non issue, because I couldnt afford it anyway.
They all said they loved the room in the Sienna, the comfort, and the fuel economy. I have not yet spoken with someone who crashed their Sienna, but I feel extremely confident in Toyota's attention to details on the safety aspect. They put this tech (many airbags, adaptive cruise, forward collision alert, etc) in nearly all models, "not just" the expensive ones. That shows a committment level to safety, and not just for rich people buying the high trim levels.
