I'm on my 3rd gen 3 Sienna. The first (2012 - bought new) had no issues with the tailgate. In fact, the original struts were still good after 9 years and 150K miles. The 2nd (a high mileage used '18) had severe alignment issues that it sometimes wouldn't latch close or would pop back. Being out of warranty, I realigned it myself and had no issue. My current one (used '18), has slight alignment issue but latches close 99% of the time. Once in a blue moon it squeaks and squeals and would not latch. Will look at it in the spring.
The hinges seemed a bit under-engineered given the weight of the tailgate, but at least they're easy to realign.
The hinges seemed a bit under-engineered given the weight of the tailgate, but at least they're easy to realign.