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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

hey doug,
im new to the forum and a new owner of a 11 sienna. i have a question about a vsa i have for my corolla. its a 7yr/100mi/0deductuble. my car is 3 years now and i think i bought it for 1800, just realized the price aftre i checked the paperworks this weekend. do you have an idea on how much i will get back if i cancel that. so maybe i can buy a vsa for the sienna instead.. Thanks
Mario
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

Is this the same warranty that the dealer sells as the Toyota Financial Services (TFS) Toyota Extra Care Platinum Vehicle Service Agreement (VSA)?

The brochure I have from the dealer is old. It doesn't even include the new 8 years options. Could u post a link to the latest coverage brochure?
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

Absolutely. I'll have a new copy of the brochure scanned this afternoon and I'll post it. Thanks!
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

Doug,

I have a Sienna coming up on it's 3 year birthday soon. Is the price for an 8/75 still $760? I live in CA, does that make a difference? If not I'd like to go ahead and purchase. What do you need from me, aside from $760?

R/

Matt.
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

orgwizard said:
Doug, myself, and it sounds like at least a few other members are having the same problem with leather seats.
appears the side of the drivers leather seat is prone to developing cracks..
not sure if it started before i was past the 36k miles, but I noticed it around 38k.
I've bought the 7/100 platinum...any chance that will cover this problem?
Did anyone ever find out if cracks in the leather seats is covered by the 7/100 platinum?
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

Is there any reason to purchase early, rather than just before hitting 3y/36k? I follow this forum so I expect you'd give sufficient warning if there were going to be a price increase, so I figure the money is better off in my pocket for at least a couple of years.

Are refunds available and under what circumstances? If so, how could I go about getting a refund? Would getting a refund hurt the seller (you) in any way?

Thanks!
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

There's little advantage unless there's an upcoming price increase.

You do pick up the replacement vehicle coverage, towing, and trip interruption coverage whenever you purchase the coverage.

If you cancel before the expiration of time and miles, you do get a prorated refund of your purchase price. You just have to call the selling dealer or Toyota Financial.

Cancelling typically does hurt the selling dealer in the form of a chargeback, however in this situation I sell these coverages with such little markup that the chargeback is basically minimal to the dealership.

Thanks!
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

Can you explain how the prorating is computed?
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

The pro-ration is calculated based on the remaining time and miles. For example, If you have a 72 month contract and you cancel it after 48 months, you would receive 33.3% back after any cancellation fees. The same goes for the miles. I don't know how they use one or the other if there is a major variance in the calculations. More than likely they would use the lower of the two % remaining for the refund, but I cannot guarantee that is correct.
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

What if I cancel before 3y/36k? What are the fees and how much are they?
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

If you cancel before the 3/36 I do not know what would happen. I'll have to look into that for you.

The cancellation fee is $25 and it is stated on the agreement you get when you purchase the coverage.
 

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Re: NEW TFS SERVICE CONTRACTS - NEW TERMS & NEW PRICING

Earlier in this discussion, Doug mentioned that he is unable to sell in Florida. While working over the weekend with an Orlando dealer's Internet rep for a new 2011 Limited, I was quoted that a 7 year 100,000 mile extended warranty is $2159.

Seems quite a bit high. I think we will wait.
 
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