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So the sales team at Erin Park has decided to ghost me at this point. My sales person has been promoted to finance manager and has stopped replying to my texts and calls. I've tried to reach the sales manager by phone, was told I'd get a call back and they never did. What upset me the most is that the sales receptionist basically tried to brush me off entirely. As soon as I told her I ordered a Sienna in February, she said that I need to wait 2 years so I have a long way to go and wanted to just leave it at that. Well, that certainly wasn't what I was told just a few weeks ago. Not happy... Oh side note, I just placed an order for a VW ID4 for my wife. The sales manager was all responsive and nice up to the point where I put down my deposit, and then he passed me off to some sales who was supposed to finish up the paperwork, but decided to just not do anything or reply to my messages. Being a customer in this car market really sucks. I can't wait until the tables are turned.
Do you mind sharing his details? I feel as if I'm dealing with the same guy?
 

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I actually visited the sales office and the sales person was kind enough to show me where I stood in terms of ordering (overall 5th for my trim). Presumably the 2023 orders are supposed to be filled starting November. Fingers crossed.
 

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2021 Sienna XSE Awd Tech Package
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100 Posts
Two days after they announced it, like may 23 or something like that. I don't think will be possible to get it anymore
I asked my sales Rep at Hefner Toyota on May 21st to order me the anniversary edition and was told they couldn't so this is a little annoying to hear. Glad you are able to get it though. In the end I already have a ride so not a big deal for me.
 

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I was just at a GTA dealership today with my in-laws who are ordering a Corolla Cross. The sales showed me an internal memo with a list of all the expected wait times. I flipped to see the Sienna which is listed at 24 months for FWD, 36 months AWD :oops:. Oh, also 25th anniversary "sold out", but that's kind of needless to say.
 

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I was just at a GTA dealership today with my in-laws who are ordering a Corolla Cross. The sales showed me an internal memo with a list of all the expected wait times. I flipped to see the Sienna which is listed at 24 months for FWD, 36 months AWD :oops:. Oh, also 25th anniversary "sold out", but that's kind of needless to say.
Ya, Crazy. It is getting worse. Local dealership is not taking orders on Sieenas right now.
 

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2022 Blueprint XSE AWD & Tech PKG (still waiting)
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XSE in February. I would be a good boy, sit and wait, but I was told that I just barely made the cut to miss 2022 and should be among the first 2023’s they get. Now I know I t’s clearly not the case.
Ordered mine (XSE AWD + Tech package) back in Aug, 2021. Still waiting and no update from the dealership.

I dropped by the dealership this afternoon. My sales rep (who I believe he has been honest) told me that their dealership only got three Sienna allocation (1 LE & 2 XSE) last month. Unfortunately, the situation is out of their control, and they are frustrated by this as well. :(
 

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I asked my sales Rep at Hefner Toyota on May 21st to order me the anniversary edition and was told they couldn't so this is a little annoying to hear. Glad you are able to get it though. In the end I already have a ride so not a big deal for me.
That's actually where I got it from. I was first in line. Maybe I beat you by a day.
 

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Ordered mine (XSE AWD + Tech package) back in Aug, 2021. Still waiting and no update from the dealership.

I dropped by the dealership this afternoon. My sales rep (who I believe he has been honest) told me that their dealership only got three Sienna allocation (1 LE & 2 XSE) last month. Unfortunately, the situation is out of their control, and they are frustrated by this as well. :(
That’s crazy that you still haven’t gotten you car even after a year. I ordered a ‘22 XSE AWD + Tech package in black, back in February of this year. My dealership told me it was going to be a 4-6 month wait but I honestly didn’t believe them. It’s now the middle of October and still no update from the dealership which based off all these comments seems to be the norm. I’m pretty disappointed in the way Toyota Canada is handling this whole situation.
 

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Ordered mine (XSE AWD + Tech package) back in Aug, 2021. Still waiting and no update from the dealership.

I dropped by the dealership this afternoon. My sales rep (who I believe he has been honest) told me that their dealership only got three Sienna allocation (1 LE & 2 XSE) last month. Unfortunately, the situation is out of their control, and they are frustrated by this as well. :(
That’s crazy that you still haven’t gotten you car even after a year. I ordered a ‘22 XSE AWD + Tech package in black, back in February of this year. My dealership told me it was going to be a 4-6 month wait but I honestly didn’t believe them. It’s now the middle of October and still no update from the dealership which based off all these comments seems to be the norm. I’m pretty disappointed in the way Toyota Canada is handling this whole situation.
I have you beat. June 2021 for XSE awd tech. lol. At this point, with price increases, interest rates the way they are, I may not even keep it when my turn comes around.
 
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