Ok folks, here is the final follow up on the key fob issue. Toyota Corporate called Friday stating a new key fob will be on it's way and should be there by Tuesday. Today (Saturday), my local dealership called and advised the key fob was in and to come in and get it programmed. This happened today and now am the owner of two key fobs. This should have happened at the beginning of the year, but it is what it is. During the course of conversation with Toyota Corporate Friday, the issue was the initial key fob sent in December was specifically assigned to my vehicle's VIN. The dealership "had" to wait until that specific fob came in, which it never did. The dealership made no attempt to get another key fob until Toyota Corporate got involved. Toyota Corporate also stated if I had not contacted them about the issue, I would still be waiting for the second key fob due to the way the program is set up. BTW, Toyota Corporate stated there are plenty of key fobs available and I believe them. Either the second key fob was overnighted to the local dealership, or the dealership had it already in inventory. Bottom line is unfortunately, Toyota is not out to make sure the customer is taken care, but to make sure protocol is followed. Also of note, I found out there are others in the exact same boat as I was - key fob ordered, but "lost in the mail" and still waiting. Hope they are taken care of.
