Let the lift gate be fully extended in open position. Stand underneath the bulb but facing the front of the van, raise your arms and approach the bulb holder with both hands (like reaching something overhead) and twist it. I could apply a lot more torque from this stance versus the torque I could apply facing the bulb and twisting it with just thumb and index finger. Use one hand to moderately grip the bulb holder so it does not fly out and gets lodged in-between sheet metal frame of the door. Warm temperature would be helpful. Good luck.:smile: