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Stealer wants $1500 to replace spark plugs

16K views 62 replies 36 participants last post by  TooSlowDriver  
#1 ·
My 2014 Sienna is just under 120k miles and coming up on the replacement interval for the spark plugs. Our local dealer wants $1500 to replace all six, that's like 20% of the car's trade in value. I called up an independent repair shop, they advised to just keep driving the car and come in for replacement if there is a problem.
 
#2 ·
Is that $1,500 USD for just a plug change or were they going to replace coils, hoses, serpentine belt, whatnot "while we're at it"?

I thought the $1,069 USD + tax quote I got for just the plugs from my Toyota dealer was a bridge too far so I tried out a locally respected mom and pop who charged $563 + tax after a $50 coupon using the OE spec Denso plugs. I had spoken to the owner with some leading questions and he showed familiarity with the job which inspired some confidence. So far so good after a month. The added bonus is I now have a less expensive alternative for other work.

The old plugs looked good but I'm led to understand the eye test is not a good measure of iridium plug wear. Ordinarily, I'm an "if it ain't broke don't fix it" guy, which would have probably been OK for a some time in this case as your guy suggested. But I reckoned that since I'm going to keep it for a few more years but not up to 240,000 miles and a possible second plug change I might as well get it done now.

By the way, a 2014 with 120k miles in respectable shape should trade at closer to $10,000 USD assuming the Car Fax is clean.
 
#4 ·
They are not called stealers for no reason. They also quoted $350 for a coolant job and $40 to replace wiper blades. Anyhow I'm hesistant to drop $1500 on a 10 year old car when it's running fine, especially these days. Since the pandemic, I only drive a few miles to the office once a week and on occational family trips. I will ask other shops for a quote.
 
#15 ·
my dealer does my annual coolant change for $255, and changes the front transmission fluid in my 2021 every year for $250. $350 does seem a bit high, but not too terrible, especially if they are actually flushing the system, and refilling it, as toyota brand coolant is like $24 per gallon, and the whole system takes like 3.5 gallons.
 
#6 ·
$1500 + tax was just for the plugs. Though I live in a high COL area, that's still a lot of money to drop on a 10 year old car. I drive only ~5000 miles a year these days, if my luck would hold up, I can potentially get many more years of service out of this car even without doing anything to the plugs. That being said, Carvana is selling similar Siennas for ~$20k and new Sienna XLEs now have MSRP of $48k. Wow 😱😱😱
 
#9 ·
front is easy to change.....back is the hardest..... my 2005 is at around 280k miles or so..... front is replaced around at 160k miles.....back is still original and still no problems....runs like champ.....but its due to change since my valve cover is leaking and the valley chamber gaskets is leaking for coolant too..... I have changed front plugs and gaskets....easy... will replace back when time allows along with valve cover gaskets, plugs, pvc valve, valley chamber gaskets, and timing belts change over... since last was done at 160k miles.....

just keep driving....most people who change out their plugs report old is still good....mine front ones at 160k miles still looked good.... $1500 is way overprice... if doing it...then do the valve cover gasket at same time, pvc valve, valley camber gasket for coolant leaks....
 
#11 ·
I agree its a huge markup, but consider the unplanned problems that may arise.
like breaking off the locking tabs for the coils. All 6 of mine broke off.
I used zip ties to hole them togather. The dealer wont do that, ( I sure hope not ) so they will have to fix it.


I did all of that for maybe 300 or so including 3 new denso coils for the back three and 3 to 4 hours of my time.
 
#12 ·
If you're curious to see the work involved, I have a thread with a lot of pictures showing how to do it here: https://www.siennachat.com/threads/2gr-fe-spark-plugs-a-how-to-picture-guide-2014-le.72309/

This is a "by the book" change, literally, as I followed the official Toyota Service Manual (except like @ericreyn I too used zip ties to hold the coil plugs on after I broke nearly all of them). I've read it's possible to change the back three without removing all the stuff I removed, but it's also going to be a blind job reaching into really tight area.
 
#18 ·
Last spring local stealership quoted:
SPARK PLUG REPLACEMENT 6 CYLINDER11/30/20221,132.62
So yours is even significantly higher than that. Acourse this is the same set of crooks who wanted $2700 to do allegedly needed front and rear brakes plus a CV boot. Took it to a real shop, who did front brakes and CV boot for $800 and also informed me that the rears had 80% of pads left. Like most of you, I only go to the dealer for recalls now that the extended warranty is up.

And yes, I know the conventional wisdom is "Extended warranties are for suckers"; we've gotten them on last three high-end trim-level vehicles and made out like bandits every time. I suspect that the fact that we don't go anywhere, so all the mileage is short trips, may play into that--more windows opening/closing etc., more wear per mile than those whose travel is mostly highway miles. Have NOT done EW on lower-end vehicles and not regretted that, either.
 
#19 ·
2004 Sienna 256,000+ and running well. Do tming belts around 100,000, replace plugs around 250,000 and back 3 coils just to be safe, on second set of plugs since I've had it. Got it at 140,000. The plastic piece from thermostate replaced 2x - should have asked for a metal one. Leaking a bit of anti-freeze now - maybe the valley - will be taking in to local repair shop in near future. Love that van, don't want it to wear out!
 
#20 ·
"If it aint broke dont fix it." For fluids and belts, regular maintenance is a must, but for other things, I wait until I see, hear, or feel a problem. The last time I changed iridium plugs, they looked like new after 100,000 miles. Since I had them out, I replaced them. but I saved the original plugs to use as spares.
 
#37 ·
The last time I changed iridium plugs, they looked like new after 100,000 miles. Since I had them out, I replaced them. but I saved the original plugs to use as spares.
I changed the plugs in my 2021 sienna at 175000 miles. they didn't look new, but they weren't heavily worn when compared to the new ones either. They were not causing problems either, I just changed them to gauge how long I can run them. Plan to run the next set until 400k, and just change them before problems develop.

My old cargo van didn't get the plugs changed until 378000 miles. Factory original plugs lasted that long before they even started misfiring. They looked like someone took a file to them, but the damn thing still started and ran perfectly fine. If you are just doing near 100% highway driving and the vehicle is running clean, then your plugs can last a lot longer than the 125k interval for iridium's.
Image
 
#22 ·
It's high but we can't complain much. Toyota Van designers were not thinking about Spark Plug maintenance when designing these 2nd and 3rd Gen Sienna. It's probably a 6-8 hour job if you do it yourself. 2-4 hour job if done at the shop/dealership. Just bad design for maintenance. Just look at how much you have to tear down to get to the 3 back plugs.
 
#33 ·
For those coil connector plastic tabs that always break when disconnecting them, there's quite a few youtube videos on how to swap the connectors our without cutting wires, replacing the connectors. I ziptied mine but after one of those heated and came loose, decided to replace with these $14 connectors:
Just takes a small screwdriver to release the OEM wire and plug back into new connector and good to go.
Like others, it took about 3-4 hours to get the back ones done, but that included replacing valve cover gasket because a couple of my spark plugs tubes had oil in them, so replaced those tube gaskets as well.
 
#41 ·
Back when we bought our Gen 2s the labor costs were a lot less ... I think the dealership said around $700 in around the 2012 timeframe, so probably even less back in 2005.

Fyi, we are closing in on 150k miles after almost 20 years, have always used Chevron gas to try to keep the internals "clean", and no issues with the plugs to date ... still running strong. At some point I will replace the fronts, that should give me an indication of the condition of the rears.
 
#43 ·
Back when we bought our Gen 2s the labor costs were a lot less ... I think the dealership said around $700 in around the 2012 timeframe...
Given the rate of auto repair inflation in recent years, well above CPI, that $700 is about as bad as the OP's $1,500. In 2012, a dealer charged me $287.74 including tax to do an iridium plug change on a 2004 Sienna.