Only thing I could suggest is to quickly pull hard and release.

Else a trip to dealership.

 

Only thing I could suggest is to quickly pull hard and release.

Else a trip to dealership.
[/QUOTE

Only thing I could suggest is to quickly pull hard and release.

Else a trip to dealership.

I tried pulling hard in different directions with no luck. I guess trip to delaership is the only option. Thanks.

 

Where's the retractor part of the belt? Can you get to the other side of it? I'd think you'd have to pull it back the way it came, thats why I'm asking.
Didnt someone on this site take apart their seats to install seat heaters? I'd try and search that post, and ask that guy if he had to remove the seatbelt at all.
I'm just mentioning this because he might know how to get that apart?
And lastly, this is also a brand new vehicle, seat belts are kind of an important safety feature, I'm pretty sure a dealer should be fixing this for free, regardless of what they might say the reason was. No seat belt should jam up like that.

 

Where's the retractor part of the belt? Can you get to the other side of it? I'd think you'd have to pull it back the way it came, thats why I'm asking.
Didnt someone on this site take apart their seats to install seat heaters? I'd try and search that post, and ask that guy if he had to remove the seatbelt at all.
I'm just mentioning this because he might know how to get that apart?
And lastly, this is also a brand new vehicle, seat belts are kind of an important safety feature, I'm pretty sure a dealer should be fixing this for free, regardless of what they might say the reason was. No seat belt should jam up like that.

The retractor is inside the seat itself. Thats a good idea I will search for the post. I am more inclining to go to dealership, but just wanted to make sure that if they are not charging me fortune for problem easier to solve by myself. Thanks for your reply 🙏

 

Is the seat belt tight? If so, you could try tilting the seat forward to give it some slack. If it's not tight, then this won't help.

I was just thinking if it got pulled out fully to activate the seat belt lock (one way ratchet). But it doesn't really look like it's tight in the picture.

 

This is happening in my 2021 Sienna as well- curious how you resolved. Planning a trip to the dealer as soon as they open.

 

Following up to close the loop in case this happens to others: I took it in to my local dealer and they determined that it needed to be replaced. Initially the service advisor said it would not be under warranty as the car has 37k miles and the comprehensive is 3 years or 36k miles. He later came back and said it would be covered as the power train warranty includes restraints. So- no cost to me, but it took a week to get an appointment to have it looked at, will take a week to get the part, at which time they’ll schedule the installation which they said may require removing the seat so probably an all day affair. So just sort of a hassle, but will be replaced by Toyota.

 

Click on a persons name and you can see the last time they were here. He hasnt been back since he posted that over a year ago so my money says he's not coming back.
Sadly the OP, like a lot of people, go to forums with a problem but never come back to explain the fix, and thats how you get dead end threads like this.
If you do get it fixed maybe come back and post the fix. No, it wont help you but you could help someone else down the road. Thats how forums should work.

 

I also had this happen in a 4th generation Sienna. I popped the plastic cover off and saw that there was a fold/curl on the edge of the belt that prevented it from retracting. I was able to work the belt back to flat, and then it retracted fine (and pulled out fine again once it had retracted the whole way). So for others experiencing this, you may be able to just pop the cover off and fix it.

 

So they didn’t charge a diagnostic fee ?

 

I have the middle seat belt stuck 2023 Toyota sienna hybrid.

 

Y cómo se quita la cubierta de plástico, porque yo intenté y no funcionaba