Toyota Sienna Forum - siennachat.com banner
121 - 140 of 252 Posts
Has anyone tried to use the Dorman parts to replace the cable assemblies? 924550 for the right or 924578 for the left?

Rockauto has them for just a little over $200 shipped, after the ubiquitous 5% discount code.

I ordered one and was just wondering if anyone has any experience with it. The part description mentions the Toyota part number, as well as the TSB.

Update 4/12/2015: part arrived a couple of days ago. Looks good. Includes replacement spool housing, but not a replacement spool. Box included a printout with pictures on how to change parts out. Not sure when I will be able to get to it.


TIA,
Doug
 
Hi does anyone here knows the length of the 2 power sliding door cables?
i bought some vinyl coated cables online from loos and I'm trying to figure out the exact length from end to end for the long and short cables.any help would be appreciated .thanks in advance.
 
2010 Sienna passenger sliding door cable snapped. Got quoted $1200 just for the part because he said I needed the whole component replaced. Auto guy stated that Toyota extended the warranty, no additional cost, on the door or the part, he didn't really make it clear. He stated that I would need to call back with the VIN and speak to the parts dept. to see if my car would be covered under said extension. 86,000+ miles on the car. Has anyone heard of this "extended warranty" from Toyota?
 
Hi, I have a 2004 Sienna CE/LE. The passenger side power door will not open at all. The buttons had just stopped working and we were opening and closing it with the handle (motor still worked), then the slider on the lock on the inside popped out, I managed to pop in back in, but it still does not help. Any ideas on how to get this open and repair it?
 
Hello, signed up to let everyone know this issue hasn't been resolved on the current generation as I have a 2011 XLE and the drivers side sliding door cable recently snapped on opening. Inspection of the cable shows corrosion of the cable where the sheathing wore. I've made 3 payments and this is the third issue with the van. Windshield cracked while the vehicle was sitting and I was washing it. Auto lift gate will open on its own but not close. Now this. With 57 more payments to go I don't know if the van will make it to payoff. Just venting, thanks.
 
I had my door fixed by my local dealer under warranty. After they did it, the door would not always open and when it did, it made a loud clunk when it was first starting to open. You couldn't use the inside handle to close the door, you had to use the outside handle. Also if the lock was in the "locked" position, the door would not close. We took it back to the dealer many times and they kept saying nothing was wrong with the door so we finally just gave up. One day it got stuck again and I had had enough so I took the panel off the door and to my surprise, the cables were in the wrong locations.

All of the issues with the door made sense when I looked at how the cables were incorrectly connected and how that affected the operation. Basically the door was being yanked open without the latch being released first. I switched the cables and the door worked perfect.

I registered a complaint abut the dealer with Toyota. Long story short, they did nothing for me at all. The dealer was rude and refused to accept any responsibility because I opened the door. My concern is that someone could get hurt if these people are not assembling the door correctly and what damage was done to the assembly. I should have taken it back to them and insist that they open it but they wanted a diagnostic fee because it had been going on for so long. I will never buy a car at that dealer or go there again.
 
I finally got around to installing the part yesterday. The directions that came with them probably did not have anything that was incorrect, but there was a lot of "do this" without a very good explanation of how to do that. I found a step by step on the web that had links to youtube videos of most things that helped out a lot. They had not found a good way to get the pulley end off the assembly in and out. I did not, either.

It was hard to fish the old part out of the door. At one point, it just kind of fell out and I really did not see how it twisted to make it come out. That made inserting the new part difficult. I did get it in, then i had to fight to get the bolt holes on the doorman part to match up, but I did. Then got the cable hooked up and everything looked good. Unfortunately, it was not. I probably nicked the coating on the new cable while getting the new part in, or possibly did not run them the correct way coming off of the pulleys. In either case, the door functioned manually for about two partial opening/closings, while I was reassembling the other components. Then the coating on the front cable had stripped off and jammed the door.

This is the only repair i have ever failed at in my life.

I decided to just use it as a manual door. I don't want to spend another couple hundred on parts and another day messing around with this.

I reopened the pulley on the motor, removed the cables, cut the ends, and pulled them out the other end. The front one required a lot of effort and channel locks, and bracing myself against the door to get a good pull.

I don't want to discourage anyone else from making a repair, but I am just going to let this one go. Maybe after some time has passed, I might try again.

The driver door is the one that has failed, and I am thinking about the best way to leave it disconnected so that the passenger door can still work powered, but opening the drivers door with the handle won't run the motor or cause other problems. I would think that just disconnecting the motor electrical connectors would probably do that.

A little dejected,
Doug
 
This past July my driver's side cable broke. Last week my son tried to open the passenger side but it was jammed. Would only open a few inches. That cable broke too. Of course this is clearly a safety issue and is being reported to the NHTSA today. Everyone with this problem, please report this to the NHTSA. It's the only way Toyota will take responsibility for their faulty door cables. www-odi.nhtsa.dot.gov/VehicleComplaint/ I also reported this to the Toyota customer line. Should this be reported to anywhere else?
 
I have now repaired both doors. The first time I did it I pulled the parts and sent them to BensonsAutoLA.com, a shop in California that rebuilt the contraption. They have posted tutorial videos on their site for everyone to see! Second time was with the Dorman part, ordered from Rockauto, which was cheaper than what I had done the first time.
A good DIY I found on Siennachat… http://johnfixesstuff.blogspot.com/2...ienna-xle.html

 
2010 Sienna passenger sliding door cable snapped. Got quoted $1200 just for the part because he said I needed the whole component replaced. Auto guy stated that Toyota extended the warranty, no additional cost, on the door or the part, he didn't really make it clear. He stated that I would need to call back with the VIN and speak to the parts dept. to see if my car would be covered under said extension. 86,000+ miles on the car. Has anyone heard of this "extended warranty" from Toyota?
There is an extended service bulletin that covers the cables. It will not cover the motor. If the dealership won't replace the cables for free, go to another.
 
Thanks for the links. I used the one from john fixes stuff. Looks like he has redone his site. The new address for that is:

http://www.shareyourrepair.com/2014...01/how-to-replace-the-power-sliding-door-cables-2004-207-toyota-sienna-xle.html

I also watched the video on the bensonsautola.com site where the guy removed the cable assembly. No way did mine come out that easy, of course until it just fell out. If I try it again, I guess i will try to sit exactly like he did and put my arm up there exactly like he did, and see if it works out any better.

It is not horrible to use the door without power with the cables removed. It goes pretty easy and the motor just runs for a little while after opening the door. So i probably won't bother fixing it.

Doug
 
I'm glad to see the pdfs you appended. Just bought a '04 Sienna for my daughter and the cable on the power sliding door snapped. In reading the posts, it sounds like I just need to cut the cable at the back end of the van and then it will work just fine as a manual door. Is my understanding correct or do I actually have to get into the door and disconnect the motor?
 
not sure if there is quick fix for this
just bought a 2015 sienna and I find out driver side sliding door is making a clicking noise when I open it. It happen like 4 our of 5 times
so I carefully look at the cable and it seems like during halfway opening the door, the cable get kind of loose, and when the door reaching to the end of the rail the cable will strengthen again and make that click noise. (maybe the cable did not get feed correctly to the motor?)
I tried the same on the passenger side it have no problem, the door open all the way without any issue and I can see the cable all the way straight, so I was wonder if there is a easy fix for it or I have to take it to service.......

Any advice will be great
 
121 - 140 of 252 Posts